Sign Up & Save 10%
on your first order!
The collected information is used to only identify you, your purchases, communicate to you via email and, above all, better service you when visiting our website. The type of information we will collect during your visit on our website includes your name, your address, delivery address, phone number and e-mail address.
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
In order to place an order on our website, we may need you to provide us with your credit/debit card number and expiry date, plus any further security details that the credit card processor may require. Please note, we do not store any financial information provided by you.
Once your order is complete, it is wrapped and dispatched with the next courier collection. Romeo & Juliet is not liable for any late deliveries caused by third-party courier companies. For international orders, please allow 5-7 additional business days for the product to arrive.
Shipping within Greece for orders over 60€ is free of charge. For the EU and worldwide customers shipping costs range from 15-30 euro.
Every item by Romeo & Juliet is packaged with special care. Our elegant packaging is perfect for gifts.
We hope that you are happy with the items you receive. However, if your purchase is not quite what you’re after we are happy for you to return it within 10 days of your order being delivered, for a full refund or exchange.
Items can be returned or exchanged in store or by mail at the cost of the sender.
Returned items must be in a new and unused condition. Products must be sent back within 10 days of receipt. Shipping costs are not refunded unless items are defined as faulty.