COOKIES

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a cookie internet file, a small file that is sent by our web server to your computer, which we can access when you make return visits to our Website. Storing cookies is usual practice for any website that needs to remember what its users’ preferences are and we use cookies to keep track of your selections on the Website. You can usually modify your browser to prevent this happening (www.aboutcookies.org) for more information on this). If you choose not to receive cookies, you may still use most of the features on our website, including the ability to purchase items.

SAFETY SECURITY

In order to place an order on our website, we may need you to provide us with your credit/debit card number and expiry date, plus any further security details that the credit card processor may require. Please note, we do not store any financial information provided by you.

SHIPPING POLICY

Once your order is complete, it is wrapped and dispatched with the next courier collection.  Romeo & Juliet is not liable for any late deliveries caused by third-party courier companies. For international orders, please allow 5-7 additional business days for the product to arrive.

Shipping within Greece for orders over 60€ is free of charge. For the EU and worldwide customers shipping costs range from 15-30 euro.

PACKAGING

Every item by Romeo & Juliet is packaged with special care. Our elegant packaging is perfect for gifts.

RETURN POLICY

We hope that you are happy with the items you receive. However, if your purchase is not quite what you’re after we are happy for you to return it within 10 days of your order being delivered, for a full refund or exchange.
Items can be returned or exchanged in store or by mail at the cost of the sender.

CONDITIONS FOR RETURN

Returned items must be in a new and unused condition. Products must be sent back within 10 days of receipt. Shipping costs are not refunded unless items are defined as faulty.